Refund policy

Return & Refund Policy

All sales are final.

Due to the limited-edition and collectible nature of our items, we do not accept returns, refunds, or cancellations once an order is placed. Please double-check all details before purchasing.

If your order arrives damaged or incorrect, contact us within 3 days of delivery with clear photos and your order number. We’ll review and do our best to help.

Thank you for supporting Kumo Collectibles! ♡